# Tinyo Help Center Canonical: https://www.xunova.tech/en/tinyo/help/ Language: en Find official Tinyo help covering Apple Music access, discovering songs, saving favorites, supported devices, and common product questions. ## Help Availability, requirements, permissions, favorites, sharing, and frequently asked questions. ## How do I download Tinyo? Use this page’s App Store button or QR code on iPhone, iPad, or Mac. Public profiles and dynamic playlists will be introduced progressively; availability is shown in the app. ## What do I need to use Tinyo? You need a supported Apple device, an active Apple Music subscription, permission to access Apple Music, and an available internet connection. ## Why is Sign in with Apple required? It establishes and protects your Tinyo account, stores your profile, and supports account recovery. Tinyo does not require another password. ## Why does Tinyo need Apple Music access? Tinyo uses MusicKit for the music catalog and playback. Core playback features cannot work normally without permission. ## Why will a song not play? Check your Apple Music subscription, network connection, Apple Music permission, and whether the song is playable in your current region. ## Where are my favorites? Liked songs appear in Recent Favorites under Library. They are saved locally, backed up to your Tinyo account, and can be exported to a Tinyo Favorites playlist in Apple Music. ## Can I share a song? You can choose to share the current song or a card of recent favorites. On iPhone you may also save the card to Photos to select it in a third-party app; paste the link separately. ## How do charts differ from personal favorites? Hearts save a personal favorite and cast a separate public vote; removing a heart removes the vote. Historical favorites do not backfill. Storefront charts show aggregate votes over 24 hours, 7 days, or 30 days. ## Who can see a dynamic Favorites playlist? When this feature is provided, lists default to Public and can be made Private in Me. Private hides the list, not the name or built-in avatar. Saving another person’s playlist stores a live reference, not copied songs or bulk votes. ## How do I send feedback? Support feedback is available before sign-in in Welcome and from your profile. Active submission sends support text, optional email, and necessary metadata; replies are viewed on the original device without automatically attaching listening history or logs. ## How do I edit my profile? Open Profile and select the avatar or profile-editing action to change your display name and built-in Tinyo avatar. ## How do I delete my account? Open Profile > Menu > Delete Account, review the notice, and confirm. If deletion fails, check your connection and try again. ## Contact Support Support email: info@xunova.tech. When contacting support, include your device model, system version, Tinyo version, and a description of the issue. Do not send an Apple ID password, verification code, or other sensitive credential. ## App Store - [Tinyo Music: iPhone / iPad / Mac](https://apps.apple.com/us/app/tinyo-music/id6790333233) ## Products and official pages - [开口兽 | English Scenario Practice, Words & Sentences | XUNOVA](https://www.xunova.tech/en/fluentenglish/) - [XUNOVA App Directory | Video, Cycling, Music & Time](https://www.xunova.tech/en/apps/) - [FocusGo | Homework Habits & Intentional Time | XUNOVA](https://www.xunova.tech/en/focusgo/) - [FocusGo Privacy Policy | XUNOVA](https://www.xunova.tech/en/focusgo/privacy/) - [FocusGo Help & Support | XUNOVA](https://www.xunova.tech/en/focusgo/support/) - [XUNOVA | Native Apps for Mac, iPhone & iPad](https://www.xunova.tech/en/) - [Haibao AI Video Player for Mac, iPhone & iPad | XUNOVA](https://www.xunova.tech/en/haibao/) - [AI Video Player for Mac with Bilingual Subtitles | Haibao](https://www.xunova.tech/en/haibao/mac/) - [iPhone Video Player with AI Subtitles & Wi-Fi Import | Haibao](https://www.xunova.tech/en/haibao/ios/) - [Haibao Help Center | XUNOVA](https://www.xunova.tech/en/haibao/help/) - [Haibao Privacy Policy | XUNOVA](https://www.xunova.tech/en/haibao/privacy/) - [Haibao Terms of Service | XUNOVA](https://www.xunova.tech/en/haibao/terms/) - [Haibao Compliance Notes | XUNOVA](https://www.xunova.tech/en/haibao/compliance/) - [BikeX GPS Cycling & Video | Routes, Progress & Sharing | XUNOVA](https://www.xunova.tech/en/bikex/) - [BikeX Help Center | XUNOVA](https://www.xunova.tech/en/bikex/help/) - [BikeX Privacy Policy | XUNOVA](https://www.xunova.tech/en/bikex/privacy/) - [BikeX Terms of Service | XUNOVA](https://www.xunova.tech/en/bikex/terms/) - [BikeX Compliance Notes | XUNOVA](https://www.xunova.tech/en/bikex/compliance/) - [Tinyo Music | Apple Music Discovery, Charts & Favorites | XUNOVA](https://www.xunova.tech/en/tinyo/) - [Tinyo Help Center | XUNOVA](https://www.xunova.tech/en/tinyo/help/) - [Tinyo Privacy Policy | XUNOVA](https://www.xunova.tech/en/tinyo/privacy/) - [Tinyo Terms of Service | XUNOVA](https://www.xunova.tech/en/tinyo/terms/) - [Tinyo Compliance Notes | XUNOVA](https://www.xunova.tech/en/tinyo/compliance/)